Refund policy

At Managed By Dogs, we want you to absolutely love your gear. If you're not satisfied, we'll make it right.

What We Cover

We offer refunds for:

  • Items that were sent incorrectly

  • Damaged or defective products

Time Limit

Refund requests must be made within 30 days of the purchase date.

How to Request a Refund

To request a refund, please contact us at support@managedbydogs.com with your order number and a brief description of the issue.

Care Instructions

For best long-term results, please refer to our washing and care instructions provided with your purchase.

Policy Updates

This Refund Policy may be updated at any time without prior notice. For the most current version, please reach out to support@managedbydogs.com.

Questions? We're here to help — support@managedbydogs.com